Working in Partnership with Families, Children, Youth and Community supports
Nenno Behavioural Consultation Services (NBCS) was launched by Behaviour Consultant/Parent Coach, Sophie Nenno over 6 years ago. NBCS was created to work with children and youth to help them develop the functional, emotional and social skills they need to thrive in life. We specialize in helping our young friends and their families, parents and caregivers, address a variety of behavioural challenges that may be affecting their personal growth and connection to each other and the community.
Our Philosophy
Our philosophy is simple: We believe that each child and each family is unique and has unlimited potential to grow, learn new skills, improve their quality of life and achieve their greatest potential. We believe the best way to do that is through a safe and supportive environment where you can learn, grow and find balance together.
Our goal is for you and your family to feel supported, empowered and prioritized through this process.
Our Approach
We start from scratch. Every child and family has their own unique strengths and challenges, so each plan we make is tailor-made to give your child the best chance of success. We use a variety of evidence-based and family-centred methodologies, such as Attachment-based theories, Positive Behavioural Support (using ABA principles) and Play-Based Learning Strategies. We are relationship-centred in our approach to working children and their families and believe that children learn best through play, they learn best when they are actively engaged and interested in the work they are doing and they trust the person/ people that are working with/ support them.
Meet The Team
NBCS Team members
Sophie Nenno
Owner & Director, Behaviour Consultant, Parent Coach
Sophie has been working in the field of early childhood education and behavioural consultation and Parent Coaching alongside children and families for over 13 years. Sophie has extensive experience as well as education, in early childhood development and education, positive behaviour support and attachment-based parenting, adult education and leadership. She has dedicated her life to working with children and families, ensuring that everyone can have access to quality service, support, and guidance. Sophie believes that all behaviour is a form of communication and that we as parents, caregivers, teachers, and therapists should pause to listen to what those behaviours might be trying to tell us.
Jayme Mosley
Mentor/ Behaviour Interventionist
Jayme has always had a passion for working with children and has directed her career towards working with them and their families. Jayme is an Early Childhood Educator who graduated with Honours in her ECE program at Vancouver Career College and has since been working full time in childcare as an educator. Jayme grew up with two younger sisters which helped spur her towards a career with children, she has always enjoyed working with children of all capabilities - working with Sophie has been a great opportunity to work with families and children from all walks of life and to coach them through their challenges.
Jessica Sheffield
Mentor/ Behaviour Interventionist
Jessica has many years of experience working with children, primarily as a dance teacher as well as various volunteer work. She recently completed her Bachelors of Kinesiology with a Minor in Psychology from the University of the Fraser Valley and is looking to explore a career in which she can provide care and guidance for children and families of all walks of life. She has a passion for helping children and their families and is very excited to be a part of the NBSC team. When she is not working, Jessica enjoys spending time with her family, exploring the outdoors, and reading a good book.
Gia Gaviola
Mentor/ Behaviour Interventionist
Gia has been working with children and adults with special needs for over 4 years in a variety of settings. Her passion has always been about supporting and empowering people to grow and realize their full potential in whichever way works best for them. Gia believes in building connection, trust, and understanding with the children and families she works with. She makes it a point to meet every child and family where they’re at, and to treat everyone she meets with warmth and respect. She is excited to grow and learn with the NBCS team in the children and families they support.
Gia is also currently a student in the Education and Inclusion program at Douglas College. She graduated in 2020 from the Bachelor of General Studies in Education program with a double minor in Health Sciences and Early Learning at SFU.
Mary Khammountry
Assistant Director
Mary is a graduate of the Early Childhood Education Bachelor’s Degree from Capilano University. She has been working with children and families in a variety of capacities for over 10 years. Her passion has always been to work with children and families. She has dedicated her years of study to the development of children and considers herself a lifelong learner-always engaged in research to help the individuals she works with thrive. Her personal and professional experience has shaped the person she is today and she is excited to be a part of the NBCS team and to continue her work in the support of children and families.
Jas Bhela
Mentor/ Behaviour Interventionist
Jas is an undergraduate student working towards a criminology and psychology double-major. Jas has been volunteering and working with children for many years, and enjoys building relationships with children. She has coached basketball with the Special Olympics and has spent extensive time guiding children in need. Jas wishes to follow a career path that focuses on the development of behaviours, why they occur, and how to accurately and effectively and compassionately respond to a situation. She is hoping to explore a career that supports individuals and hopes to make a positive impact on those around her.
Sophie Martin
Mentor/ Behaviour Interventionist
Sophie has 2 years experience supporting children in preschool and daycare settings. She has just completed the Behaviour Intervention program at Douglas College. She has a passion for working and supporting children and their families. Sophie believes every child is special, and has the potential to learn and grow in their own unique ways. She is looking forward to being a part of the NBCS team and implementing play-based programming with the families in her care. When she is not working, Sophie enjoys adventures with her family, spending time at the lake and travelling.
Rheanna Toy
Mentor/ Behaviour Interventionist
Rheanna has six years of experience teaching arts-based programming to youth of all ages and has previously mentored at the Big Sisters of Greater Vancouver and the Boys and Girls Club. In addition to her work with NBCS, Rheanna is a freelance video producer to a range of clients, including many organizations that support neurodiverse adults and children including posAbilities, Burnaby Association for Community Inclusion, Kinsight, Curiko, and Plan Institute, among others. She also worked alongside her previous business partner to mentor and employ adults with autism in collaboration with the Pacific Autism Family Network. In her work with children, Rheanna prioritizes deep listening, encouragement, and positive role modeling. She is excited to join the passionate team at NBCS and contribute to the children and families she works with.
Kayla Louie
Mentor/Behaviour Interventionist
Kayla has a Bachelor’s Degree in Psychology and Sociology. Her professional experience includes working with children in a team, summer camp, and a variety of other diverse settings. Kayla adores working with children and has a passion for connecting with, understanding, and supporting them in any way required. Her main goal is to create progress over perfection and recognizes the patience and compassion needed to achieve this. She believes every win and goal met is a need for celebration. In Kayla’s free time she enjoys being a lifelong learner, reading, writing, playing sports, and being active. Lastly, Kayla is extremely excited to be a part of NBCS and looks forward to supporting all of the children and families she is working with.
Roxana Radu
Behaviour Analyst and Program Supervisor for the under 6 program
Roxana has been working in the field of Applied Behaviour Analysis and Autism since 2012, supporting individuals as young as 18 months to 22 years old. Roxana completed a Masters degree in Special Education at the University of British Columbia with a specialization in autism and learning disabilities and became a Board Certified Behaviour Analyst in 2015. She has worked in a variety of settings, including homes, schools, daycares, and in the community. Roxana is looking forward to continuing working in the autism field using a family-centred approach that will lead to long term positive outcomes.
Heather Sinclair
Executive Director
Behaviour Consultant/ Parent Coach
Heather has been working with neurodiverse children and their families for nearly 20 years. Heather has extensive experience and education including a Bachelor of Arts in Psychology at Kwantlen Polytechnic University in 2012 and has been working with families providing parent support since then. Heather has many years of experience creating Positive Behaviour Support plans and supporting families to implement those plans in their homes and schools. She has always had a passion for supporting children with diverse needs and is excited to be joining the NBCS team to continue that work. Heather is an extremely organized, supportive, and caring person who focuses on building relationships with her families in order to assist them in the best way possible. She lives in Maple Ridge with her husband, two young boys, a dog, and cat.
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Julio Castellanos
Mentor/ Behaviour Interventionist
Julio is a professionally trained chef for over 10 years but decided a change of career was necessary. He has always had an incredible work ethic and gives everything to his work. He’s incredibly compassionate, caring, and kind. Julio loves children and his soft nature and empathy allow him to connect with them with ease. He is excited to learn as much as possible in this field, supporting the children in their daily lives and helping them overcome any obstacles they or their families may face.
When not working Julio is at home with his wife and their dog Bentley.
Julie Nott
Mentor/ Behaviour Interventionist
Julie has been working with children who have Autism for 14 years, in various settings; homes, preschools, community programs, and schools. Julie has worked as a lead interventionist in multiple home programs and absolutely loves watching a child grow in their skills and capacities in all areas. Julie's educational background is in Special Education, and she is currently completing courses in Orton Gillingham on how to best teach children with Dyslexia. Julie's goal when working with children and families is to teach them to love themselves, give them tools for self-regulation, confidence, and independent thinking. Julie believes that we all have a gift, and it is our job as educators to help each child find theirs and let it shine. In her spare time, Julie loves being outdoors and seeking adventure with her family. As a mother of two boys and two girls, she is always on her toes!
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