About NBCS
We offer in-person and online sessions to support families of neurodivergent children, including those with Autism and diverse behavioural or mental health needs. Our approach is rooted in respect for each child’s individuality, focusing on affirming and compassionate strategies to empower families and children alike.
Working in Partnership with Families, Children, Youth and Community supports
Nenno Behavioural Consultation Services (NBCS) was founded by Behaviour Consultant and Parent Coach, Sophie Nenno, over 8 years ago with the goal of empowering neurodivergent children and youth to build functional, emotional, and social skills that support their unique growth and development. NBCS specializes in partnering with children, families, and caregivers to address behavioral challenges in a way that fosters personal growth and connection within the family and community.
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Our Philosophy
At NBCS, we believe that each child and family has a unique path, rich with potential for growth and learning. We aim to create a safe, supportive environment where every child and family member can develop skills, enhance quality of life, and reach their fullest potential—all while feeling truly valued​
Our Goal
Our goal is for you and your family to feel supported, empowered, and seen throughout this journey.
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Our Approach
Every plan we create begins with your child’s and family’s individual strengths and challenges in mind. Our neurodivergent-affirming approach includes evidence-based, family-centered methods such as Attachment Theory and Play-Based Learning. We emphasize relational connections, believing that children learn best when they are actively engaged, interested, and supported by people they trust. By focusing on connection, curiosity, and respect, we strive to create meaningful growth for children and families alike.
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Meet The Team
NBCS Team members
Metro Vancouver and the Fraser Valley
Sophie Nenno
Owner & Director, Behaviour Consultant, Parent Coach
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Sophie has been dedicated to the field of early childhood education, behavioural consultation, and parent coaching for over 16 years, working closely with children, families, and caregivers. With extensive experience and education in early childhood development, positive behaviour support, attachment-based parenting, adult education, and leadership, Sophie is passionate about empowering families and ensuring access to high-quality services, support, and guidance.
Sophie created Nenno Behavioural Consultation Services (NBCS) as a space where families can turn when other places say they can’t help. While we may not always have all the answers, Sophie is committed to walking alongside families through every challenge, taking it one step at a time. She believes that all behaviour is a form of communication, and she encourages parents, caregivers, educators, and therapists to pause and listen to what these behaviours may be expressing. By approaching each child and family with compassion and respect for their unique needs, Sophie fosters meaningful connections that support growth, learning, and thriving.
Mentors
Jayme Mosley
Mentor/Behaviour Interventionist
Kaila Boyd
Mentor/Behaviour Interventionist
Kayla Louie
Mentor/Behaviour Interventionist
Coryne Wasilina
Mentor/Behaviour Interventionist
Hailey Pilkey-Orr
Mentor/Behaviour Interventionist
Reece Picard
Coach/Mentor/Behaviour Interventionist
Jai Dhaliwal
Mentor/Behaviour Interventionist
Ashley Jones
Mentor/Behaviour Interventionist
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Vanessa Teichrib-Labrada
Mentor/Behaviour Interventionist
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Nicole Schelt
Associate Behaviour Consultant/ BI (Mentor)
Nicole lives in Princeton and has been supporting children and families in their homes, schools and communities for over twenty years. Nicole is currently working to support children in the elementary school system in Princeton as well as providing home and parent support through NBCS.
She has also triumphed in raising her own feisty daughters into young adulthood and has lived to tell the tale!
Nicole’s extensive experience working with children in schools, both in urban and rural districts, allows her to meet children and their parents where they are at with acceptance, kindness and fun.
She believes that all behaviour is communication and that great things happen when kids practice the skills to manage their emotions, develop their interests and nurture relationships.
Sophie Martin
Associate Consultant
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Sophie has 2 years experience supporting children in preschool and daycare settings. She has just completed the Behaviour Intervention program at Douglas College. She has a passion for working and supporting children and their families. Sophie believes every child is special, and has the potential to learn and grow in their own unique ways. She is looking forward to being a part of the NBCS team and implementing play-based programming with the families in her care. When she is not working, Sophie enjoys adventures with her family, spending time at the lake and travelling.
Heather Sinclair
Executive Director
Behaviour Consultant/ Parent Coach
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Heather has been working with neurodiverse children and their families for nearly 20 years. Heather has extensive experience and education including a Bachelor of Arts in Psychology at Kwantlen Polytechnic University in 2012 and has been working with families providing parent support since then. Heather has many years of experience creating Positive Behaviour Support plans and supporting families to implement those plans in their homes and schools. She has always had a passion for supporting children with diverse needs and is excited to be joining the NBCS team to continue that work. Heather is an extremely organized, supportive, and caring person who focuses on building relationships with her families in order to assist them in the best way possible. She lives in Maple Ridge with her husband, two young boys, a dog, and cat.
Jenny Rose Kerr
Behaviour Consultant
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With over 30 years of dedicated experience in supporting children and families, Jenny has established herself as a passionate advocate and mentor in the field of behaviour consulting. Jenny’s career began with a commitment to understanding and nurturing children's development, specializing in working with autism and special needs. Now she also has completed her Orton Gillingham tutor training and many yoga teacher training credentials focused mostly on children and children with special needs. She studied under Shawnee Thornton, the founder of Asanas for Autism, Neurodiverse and Physical Disabilities. Jenny has empowered countless children to overcome challenges and thrive academically, socially, and emotionally. Outside of work, Jenny finds joy in maintaining her own personal yoga practice and nurturing her collection of indoor plants. She enjoys dancing, hiking and spending time in nature. Jenny embraces outdoor activities such as skimboarding and surfing. Beach days and quality time with loved ones are essential aspects of her balanced lifestyle.
Okanagan Team
Andrea Cole
Associate Behaviour Consultant/ BI (Mentor)
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Hello, I am Andrea Cole, with over 18 years of experience supporting families and individuals of all ages.
My work spans across school systems, recreation programs, homes, and community settings. Currently, I oversee a club in the Similkameen Valley catering to adults with diverse abilities. I am a staunch advocate for positive behaviour support and trauma-informed practices.
My aim is to cultivate a strong sense of self and self-advocacy in clients through social-emotional learning, community engagement, and personalized skill development. I deeply value the privilege of accompanying others on their journeys and prioritize integrating play, imagination, equity, and acceptance across all age groups.
I derive joy from connecting with individuals and families within their unique community, cultural, and relational contexts. Through my diverse experiences, I have gathered a wealth of knowledge and resources to aid others in fostering resilience, relationships, and interconnectedness. My aspiration, for both myself and my clients, is to nurture kindness, self-compassion, emotional mastery, and a sense of belonging, purpose, and optimism.
Remote Counselor
Pierre Nenno
Counsellor​
My name is Pierre Nenno, and I am fluent in both French and English. I specialize in Cognitive Behavioural Therapy (CBT) and focus on addressing the reality of your unique situation. I look forward to working with you, guiding you toward understanding and implementing tools that are tailored to your specific needs.
You might be asking, "What is Cognitive Behavioural Therapy?" CBT is a therapeutic approach based on the idea that thoughts, emotions, and physical sensations are interconnected, each impacting how a person behaves. According to CBT, a person’s perception of a situation often influences their response more than the situation itself. This perception can change, especially in moments of stress.
Cognitive Behavioural Therapy helps individuals identify and shift negative thought patterns that may be influencing their behaviours or emotions. Together, we will analyze these thoughts, challenge them, and replace them with more factual and constructive perspectives. My goal is to support you in finding clarity, building resilience, and equipping you with practical strategies that promote positive, lasting change.
Roxana Kaushik
Behaviour Analyst and Program Supervisor for the under 6 program
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Roxana has been working in the field of Applied Behaviour Analysis and Autism since 2012, supporting individuals as young as 18 months to 22 years old. Roxana completed a Masters degree in Special Education at the University of British Columbia with a specialization in autism and learning disabilities and became a Board Certified Behaviour Analyst in 2015. She has worked in a variety of settings, including homes, schools, daycares, and in the community. Roxana is looking forward to continuing working in the autism field using a family-centred approach that will lead to long term positive outcomes.
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Leanne Cederberg
Behaviour Consultant / Parent Support
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Leanne is a teacher, holistic nutritionist, and wellness coach who has been working with children and their families for 15 years. She is the mother of 3 children, 2 of them with higher needs. She lives the experience of the day to day challenges, as well as, the struggles to find resources and supports to have a strong, thriving, connected family. She has an amazing capacity for listening, understanding, empathizing, and helping others to find support and encourage self-care. Her personal and professional experiences combined with her passion to help parents who have children with higher needs has prepared her to be a Behaviour Consultant for families with diverse needs.
Shauna Macedo
Associate Behaviour Consultant/ BI (Mentor)
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As a dedicated Educational Specialist at a learning center in Kelowna, I specialize in supporting children with autism in developing their literacy skills. In addition to this role, I serve as an Admissions Coordinator for an online school, ensuring families have access to the education they need.
Recently, I joined NBCS as a Behavior Consultant, where I'm eager to expand our services in Kelowna, addressing the growing need for support in our community. My passion for helping others is deeply personal; as a mother of three grown children, I've navigated the challenges of raising a child with a late diagnosis of ASD. This experience has equipped me with valuable insights into the struggles families face in finding services and understanding.
When I’m not working, I enjoy spending time at the gym and taking my two black labs on outdoor adventures. Time may be elusive, but each moment spent with my dogs and family is cherished.
Mentors
Makayla Lubinich
Mentor/Behaviour Interventionist